Privacy
Policy

Contact Information

We may collect your name, email address, mobile number, phone number, street address, city, state, PIN code, country, and IP address for delivery and customer support purposes.

Information You Post

We collect information you post publicly on our website or on third-party social media platforms related to Artiory.

Demographic Information

We may collect demographic information, shopping preferences, products you purchase and other information voluntarily provided by you.

Other Information

• IP Address
• Browser Type
• Pages Visited
• Time Spent on Website
• Referral Website
• Device Type
• Operating System

Information Collected Directly

• When you place an order
• When you contact us
• When you subscribe to newsletters
• When you fill out forms
• When you leave reviews or comments

Information Collected Automatically

We use the following technologies:

• Google Analytics
• Google Search Console
• Meta Pixel
• Our own store analytics
• Cookies and similar browser storage

Information from Third Parties

If you interact with us through social media platforms or other integrated services, we may receive basic profile information such as your name and email address.

The first time you visit, a small notice lets you choose which optional cookies to allow. You can change your choice at any time with “Cookie settings” at the bottom of every page.

Essential (always on)

Needed for the store to work: keeping you signed in, your cart and wishlist, checkout and secure payment. These can't be turned off.

Analytics

Google Analytics and our own store analytics help us understand how the store is used so we can improve it. Our store analytics records the pages and products you view, searches, time spent on pages, cart, wishlist and checkout activity, sign-in times, and the device, browser, IP address and approximate location (city and country) of each visit. When you are signed in, this is linked to your account so we can help with orders and improve your experience. Browsing records are kept for 180 days and visit summaries for one year, then deleted automatically.

Marketing

The Meta Pixel tells Meta (Facebook and Instagram) which pages and products you viewed and what you bought, so we can measure our ads and show relevant ones.

Optional cookies are on unless you turn them off. Choosing “Only essential” stops Google Analytics, the Meta Pixel and our store analytics for your browser.

• Process and deliver your orders.
• Respond to customer support requests.
• Improve our website, products and services.
• Personalize your shopping experience.
• Analyze website usage and customer interests.
• Prevent fraud and misuse.
• Send promotional offers and newsletters.
• Send order updates through Email, SMS and WhatsApp.
• Comply with applicable laws.

We may share your information with:

• Payment gateway providers
• Delivery and logistics partners
• Technology service providers
• Marketing partners
• Government authorities when required by law

We may also disclose information if:

• Required by law.
• Necessary to investigate fraud.
• Business ownership changes due to merger or acquisition.

You may unsubscribe from promotional emails at any time by emailing [email protected] with the subject line "Unsubscribe".

Please allow up to 10 business days for processing. You may still receive transactional emails and order updates.

Every product is carefully inspected and packed before dispatch.

Damaged or Incorrect Products

Contact us within 48 hours of delivery at [email protected] with your order details and product photographs.

Order Cancellation

Orders may only be cancelled before dispatch. Once shipped, cancellations are not possible.

Our website may contain links to third-party websites. Once you leave Artiory, this Privacy Policy no longer applies. We encourage you to review the privacy policies of those websites.

For any privacy-related concerns or complaints, please contact us using the details above.

This Privacy Policy may be updated from time to time to reflect changes in our business, legal requirements or website functionality.

Last Updated — 26-10-2026

Your use of www.artiory.com and any dispute arising from it shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or relating to the use of this website, its products, or services shall be subject to the exclusive jurisdiction of the competent courts at Mumbai (Bombay), Maharashtra, including the Hon'ble High Court of Bombay, and all parties hereby submit to the jurisdiction of the courts at Mumbai alone. Courts in any other city or state shall have no jurisdiction over such matters.