Privacy
Policy
This Privacy Policy applies to www.artiory.com. Artiory recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat user information collected on https://www.artiory.com and other offline sources.
This Privacy Policy applies to current and former visitors to our website and online customers. By visiting and/or using our website, you agree to this Privacy Policy.
www.artiory.com is a property of Artiory, a company started by a father & daughter.
Information We Collect
Contact Information
We may collect your name, email address, mobile number, phone number, street address, city, state, PIN code, country, and IP address for delivery and customer support purposes.
Information You Post
We collect information you post publicly on our website or on third-party social media platforms related to Artiory.
Demographic Information
We may collect demographic information, shopping preferences, products you purchase and other information voluntarily provided by you.
Other Information
- IP Address
- Browser Type
- Pages Visited
- Time Spent on Website
- Referral Website
- Device Type
- Operating System
How We Collect Information
Information Collected Directly
- When you place an order
- When you contact us
- When you subscribe to newsletters
- When you fill out forms
- When you leave reviews or comments
Information Collected Automatically
We use the following technologies:
- Google Analytics
- Google Search Console
- Cookies
- Web Beacons
Information from Third Parties
If you interact with us through social media platforms or other integrated services, we may receive basic profile information such as your name and email address.
Use of Your Personal Information
- Process and deliver your orders.
- Respond to customer support requests.
- Improve our website, products and services.
- Personalize your shopping experience.
- Analyze website usage and customer interests.
- Prevent fraud and misuse.
- Send promotional offers and newsletters.
- Send order updates through Email, SMS and WhatsApp.
- Comply with applicable laws.
Email Opt-Out
You may unsubscribe from promotional emails at any time by emailing contact@artiory.com with the subject line "Unsubscribe".
Please allow up to 10 business days for processing. You may still receive transactional emails and order updates.
Return & Refund Policy
Every product is carefully inspected and packed before dispatch.
No Returns
All purchases made through Artiory are final. We do not accept returns.
No Refunds for
- Change of mind.
- Incorrect product selection.
- Used or damaged products after delivery.
- Successfully delivered orders.
Damaged or Incorrect Products
Contact us within 48 hours of delivery at contact@artiory.com with your order details and product photographs.
Order Cancellation
Orders may only be cancelled before dispatch. Once shipped, cancellations are not possible.
Third-Party Websites
Our website may contain links to third-party websites. Once you leave Artiory, this Privacy Policy no longer applies. We encourage you to review the privacy policies of those websites.
Grievance Officer
Phone
+91 81085 61836
contact@artiory.com
For any privacy-related concerns or complaints, please contact us using the details above.
Updates to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our business, legal requirements or website functionality.
Last Updated — 10-03-2025
Jurisdiction
Your use of www.artiory.com and any dispute arising from it shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or relating to the use of this website, its products, or services shall be subject to the exclusive jurisdiction of the Hon'ble High Court of Bombay and the courts subordinate to it, and all parties hereby submit to the jurisdiction of such courts.